Finance Complaints

Need to know what to do about a complaint against a bank or an insurance company? Confused about your rights? Check out Resolver's guide to Finance complaints.

We’ve all faced issues with our financial service providers. If you have trouble with your bank, insurer, broker, investment firm, lender or loan provider, and feel you've been dealt with unfairly, then raise your issue for free with Resolver. If you can't resolve any case directly with the financial institution you have an issue with, you can escalate the issue with the internal grievance redressal officer of the financial institution or the Financial Ombudsman/ Regulator.

Resolver promises

We will never share your personal data with anyone without your permission - your case will go to the firm you’re complaining about and, if appropriate, to an ombudsman.

If you find something wrong with a company or our processes, tell us and we will put it right.

You can raise a complaint against Resolver via Resolver itself.

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