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Your Consumer Rights

How the National Consumer Helpline helped recover ₹45 crore in refunds

When a purchase goes wrong or a service fails, it’s easy to assume that complaining won’t lead to much. A delayed refund, a cancelled booking or a defective product can quickly turn into a frustrating cycle of customer support calls…

Motoring
Your electric scooter keeps breaking: What companies don’t tell you about your rights
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Bank ordered to pay ₹5 Lakh after ATM fraud — Here’s what every customer should know
Online Shopping
You clicked ‘Buy Now’, but who did you really buy from?
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