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Your Consumer Rights

₹105 crore returned to consumers: how the National Consumer Helpline could help you get a refund

If you’re waiting for a refund, struggling with a faulty product or getting nowhere with a company, you don’t necessarily need to take legal action to get your money back. New government figures show that the National Consumer Helpline (NCH)…

Hospitality
Can a wedding venue keep your entire deposit if you cancel? Your refund rights explained
Insurance
Your new rights when a bank bundles unwanted insurance with a loan or account
Travel
Train ticket cancelled? A simple guide to the refund you should receive
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