Health Insurance - Cancel renewal
Who is your issue with?
Resolver is free. No adverts, no hidden costs. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
The policy cancels automatically if you don’t renew the policy in time by paying the premium.
Your insurer should send you a reminder when your policy is due for renewal. Be aware that some vehicle insurers will automatically renew your policy unless you have informed them you wish to cancel it.
You should simply contact your insurer and make a request for cancellation of renewal.
You should ask them to send you a written confirmation that your insurance policy will not be renewed after it expires.
If your policy has automatically renewed and you wish to cancel it, then you can approach the insurance company with your policy details and submit an application for cancellation.
You may have to pay an administration fee as well as the cost of however many days you were covered for but the balance shall be refunded to you.
If you have had to make a cancellation because of what you think is a mistake on the insurer’s part or no due refund has been offered to you- you can complain to the company directly.
If you face any problem with your health insurance company, feel free to raise a complaint via Resolver.You should know
- Cancel an insurance policy within 15 days from the date of receipt of the policy document, if you disagree to any of the terms or conditions in the policy.
- You can
- Return the policy by stating the reasons for the objection.
- You will be qualified for a refund on the premium paid.
- Any costs brought about by the insurer to attempt the maintenance of your policy will be deducted.
- If there should arise an occurrence of unit-linked insurance policy(ULIP) likewise, the insurer can repurchase the units at the cost on the cancellation date.
How to claim Health Insurance?
One can plea a claim against an event that is covered by the insurance policy. Following are two claim processes:
- Expense Reimbursement: You can get your medical expenses reimbursed by the insurer, based on the policy terms documented. Bed charges, medicines, lab tests, surgeon‘s fees etc. are paid back to the insured at the time of claim. You have to pay the (hospital) expenses but it will get reimbursed by the insurance company later.
- Cashless Treatment: Insurance companies provide you with a wide network of hospitals to get medical treatment without having to make upfront payments. No payment is required to be done by the insured, since the clause involves a mutual agreement between both the parties, i.e. the insurer and hospital. In contrast, availing cashless benefit requires TPA approval. The insured can also show the insurer-issued health card at the particular hospital as proof of medical insurance cover along with a valid government ID.
How to address an issue with Health insurance provider?
Before lodging a complaint with the health insurance provider, you have to approach the Grievance Redressal Office of the branch. You have to file the complaint in writing with associated documentation. A written affirmation will be given to you alongside the date of submission of the complaint. Generally, the insurance provider has to resolve the issue within 15 days. In case this does not happen, the issue can be escalated to the IRDA (Insurance Regulatory & Development Authority).
How to file a complaint with IRDAI?
To lodge a complaint with a health insurance provider with the IRDA, the policyholder has to get in touch with the Grievance Redressal Cell of the Consumer Affairs Department of IRDA via email or customer care helpline. You can use the Grievance Management System offered by the IRDA to monitor your complaint and its progress. You can also contact the Insurance Regulatory and Development Authority (IRDAI) via letter or fax.
Find the best rights for you
We have 1,315 pages of rights advice for you covering 1,922 companies and organisations across 4 public & private sectors. Feel free to browse companies for this specific issue - they're all listed below - but the quickest way to find the best rights for you is by using our unique Rights Finder to access our extensive database of advice.
Start by telling us the name of the company or organisation you have an issue with.