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Phone number: 011 3355 2400
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Know your rights
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
Get your voice heard
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
Using Resolver you can:
- Keep all your correspondence in one place
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- Make use of a series of simple templates to help make raising your complaint as simple and quick as possible
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- Get an automatic notification when it's appropriate to escalate your case to the next management level within a company
- Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary
You can raise complaints about Grofers for
- Food & Groceries
You can use the Resolver system to help make every stage of the complaint process easier.